Community Navigation
Navigation and advocacy services that help residents find and access community resources.
San Joaquin County Long-Term Care Ombudsman
Independent advocacy for residents of long-term care facilities; helps with concerns, rights, complaints, resident/family councils and facility-related issues.
Health Plan of San Joaquin – Free Interpreter Services
No-cost language interpreting is available to Health Plan members, including American Sign Language. Members do not have to use a friend or child to interpret. For an in-person interpreter at a scheduled visit, the plan advises calling at least five working days ahead.
211 San Joaquin – Healthcare Guided Search
Programs and advocacy for people with intellectual and developmental disabilities, including adult life skills and employment services. Contact the organization for current program eligibility and enrollment.
Community Health Worker Navigation – Health Plan of San Joaquin
Health Plan of San Joaquin covers Community Health Worker services as a Medi-Cal benefit when eligibility and recommendation requirements are met. Services may include health education, coaching, screening/assessment support, advocacy and connection to health and social services.
Long-Term Care Ombudsman – Nursing Home Advocate
Independent advocacy and complaint assistance for residents of skilled nursing and residential care facilities. A useful companion resource when comparing or addressing concerns about long-term care.
Health Plan of San Joaquin – Enhanced Care Management
Enhanced Care Management (ECM) is a Medi-Cal benefit for qualifying members with complex needs. It provides a dedicated care manager, care planning, coordination with providers and added support at no cost to eligible members.
211 San Joaquin
Free information and referral for housing/shelter, food, healthcare, mental health, substance-use treatment, financial help and other community services. For homelessness, 211 also operates the county Coordinated Entry assessment pathway.
